Privacy Policy

Privacy Policy

Last updated: 2026

This Privacy Policy describes how CERENNE LLC (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect  
We collect the following personal information when you place an order or interact with our website:

- Name  
- Email address  
- Phone number  
- Shipping and billing address  
- Order details  
- Payment-related information (processed securely via third-party providers)

2. How We Use Your Information  
We use your personal information to:

- Process and fulfill orders  
- Provide customer support  
- Communicate order updates  
- Prevent fraudulent transactions  
- Improve website functionality and user experience  

3. Payment Processing  
All payments are securely processed by third-party payment providers, including:

- Airwallex  
- PayPal  

For eligible regions such as Malaysia and Singapore, payment methods may include FPX, GrabPay, Touch ’n Go, DuitNow, and credit/debit cards.

We do not store or have access to full payment card details or PayPal account credentials.

4. Data Sharing  
We only share necessary information with trusted third parties to operate our business, including:

- Payment processors (Airwallex, PayPal)  
- Shipping and logistics providers  
- IT, hosting, and service providers  

All shared data is strictly limited to what is required for order fulfillment and payment processing.

We do not sell, rent, or trade your personal data.

5. International Data Transfers  
Your information may be transferred and processed outside your country of residence, including the United States and other jurisdictions where our service providers operate.

6. Data Security  
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Cookies  
We use cookies to enhance user experience, analyze traffic, and improve website performance. You may disable cookies through your browser settings at any time.

8. Data Retention  
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Your Rights  
You may request access, correction, or deletion of your personal data by contacting us.

10. Compliance Note  
All payment transactions are securely processed through regulated third-party payment gateways including Airwallex and PayPal.

We comply with applicable data protection and payment security standards.

11. Contact Information  

CERENNE LLC  
30 N Gould St Ste N  
Sheridan, WY 82801  
United States  

Email: cerenneshop@cerenne.com  

Phone: +1 656-205-7345